How to Activate and Deactivate Private Number on Safaricom

Introduction

Managing your caller ID on Safaricom allows you to control whether your number is displayed or hidden when making calls. If you want to keep your number private or show it, Safaricom provides simple steps to activate or deactivate this feature.

Activating Private Number

To hide your number when making calls, follow these steps:

Temporary Activation

Dial #31# followed by the number you wish to call (e.g., #31#0712345678). This hides your caller ID for that specific call.

Permanent Activation

*Dial 31#

Dial *31# on your phone to activate the private number feature for all outgoing calls.

Deactivating Private Number

To turn off the private number feature and show your caller ID:

Dial #31#

Dial #31# on your phone to deactivate the private number feature for all outgoing calls.