Tutorials

How to Divert Calls on Safaricom

Introduction

Call forwarding or diverting allows you to redirect incoming calls to another number. If you’re unavailable or need to manage calls efficiently, Safaricom makes setting up call forwarding/diverting easy. 

Steps to Divert Calls

Divert All Calls

Dial** 21[phone number]#

    • Example: Dial **21*0722123456# to divert all calls to 0722123456.

Divert When Busy

Dial **67[phone number]#

    • Example: Dial **67*0722123456# to divert calls when your line is busy.

Divert When No Answer

Dial **61[phone number]#

    • Example: Dial **61*0722123456# to divert calls if you don’t answer.

Divert When Unreachable

Dial **62[phone number]#

    • Example: Dial **62*0722123456# to divert calls when your phone is off or out of range.

Deactivating Call Divert

  1. Dial ##21#
    • This option cancels all active call diverts.
  2. Dial ##67#
    • This option cancels the call divert when busy.
  3. Dial ##61#
    • This option cancels the call divert when there is no answer.
  4. Dial ##62#
    • This option cancels the call divert when unreachable.

Davies

I'm passionate about the latest tech and money insights. I enjoy keeping up with new technologies and understanding financial trends.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top button